Smart City Networks Hosted Voice Solution is the Future of the Telecommunications Industry

Date: 01/09/2022


By Jacoby Bancroft – Staff Writer 

Smart City Networks new Hosted Voice solution signals a major shift in the way we communicate with each other in our industry. Outdated PBX systems have been the standard for too long and we believed it was time to usher in a new product that would help provide crystal-clear call quality, reliability, user-friendly features, and unparalleled integration to keep up with the demands of our modern marketplace. Partnering with our sister company, Smart City Telecom, we helped design and implement a new telecommunications platform that not only revolutionizes our current venues’ phone options, but makes it accessible for any convention center or venue looking to make the move to Hosted Voice.   

“Our intimate knowledge of the trade show industry and our dedicated support structure puts us in a unique position to offer something exciting to any convention center or venue looking to make the Smart Choice,” Mark Haley, President at Smart City Networks, said. “Hosted Voice is not just a regular install in a static office or business, but rather it’s an all-compassing platform that successfully manages the intricacies of the tradeshow floor integrated with any administrative or back-of-house need you can imagine.”  

Compared to other PBX systems, which require an extensive knowledge and background to setup and operate, it’s easy to see why switching to Hosted Voice makes sense for any venue. It’s why Smart City Networks has been a leading public venue telecommunications partner for over 35 years. 

“With successful launches at Events DC in Washington, I-X Center in Cleveland, and our corporate office in Las Vegas, we’re thrilled at the positive reception surrounding Hosted Voice,” Dennis O’Gara, Senior Vice President of Operations, Products & Services at Smart City Networks said. “We love to be on the forefront of technology and with our new state-of-the-art telecommunications platform, we believe that we can help bring every outdated phone system into the 21st century.” 

On top of user accessibility, the other important aspects Hosted Voice wanted to emphasize was availability and integration. Because this is a hosted service, it doesn’t matter if your team is working from home or halfway around the world. We’ll make sure everyone stays connected. We knew that the next big thing in PBX systems was integration across multiple devices, and our team went above and beyond to deliver a platform you can access from anywhere. A specialized Hosted Voice app allows you to send and receive calls on your mobile device, and it can even be integrated with your existing Microsoft Teams account, ensuring a level of connectivity and efficiency that’s unparalleled in our industry today.  

We understand that change can be scary, but it’s time to embrace the future. Hosted Voice is one of the most efficient and cost-effective telecommunications platforms in our industry and we recommend it to every venue looking to upgrade their old system. To learn more about Smart City’s Hosted Voice Solution, send an email to or visit us online at 

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