AIPC Operational and Financial Benchmarking Program

For the 9th year, HLT Advisory will be undertaking an Operational and Financial Benchmarking project on our behalf, to provide participants with benchmark centre performance data that can be used for planning and tracking purposes as well as comparisons of key data with similar centres. Results are presented at the AIPC Annual Conference each year to identify key trends in our industry and demonstrate the value that the generated data creates. A custom report is also provided to all members so they can assess their benchmark performance data against other comparable centres. 

Last year, the benchmarking template was enhanced to include additional data on sustainability to go along with core metrics collected on industry demand, convention centre operations and financial performance.  Based on feedback and input from members, sustainability metrics collected have been revised this year and will continue to evolve in hopes of providing an aggregate view of how our industry progresses towards sustainability goals. 

As with previous years, the value of the results is closely tied to the quality and quantity of the participation. A high participation rate in the benchmarking program enables us to improve building comparable groupings, identify emerging industry trends and compare all data against a highly consistent aggregate sample.  Consistent participation and reporting allows for the identification of key industry trends that can shape decision making for the future of our industry. 

All data provided will be used on a completely confidential basis to generate aggregate figures for comparison purposes. For this reason, all completed forms should be sent directly to HLT Advisory by March 20th, 2025.  

Please note there will be no cost for members to participate in this study. Those members that choose not to participate in the survey will not be eligible to receive the summary report, nor will they be able to access any of the benchmarking data that is developed as a result. We encourage all members to participate in this survey as every additional participant improves the value of the report for all members. 

The 2025 Benchmarking Template is available on request via: matthewklas@hlta.ca 

The contact details for HLT Advisory are: 

Matthew Klas | Managing Director | matthewklas@hlta.ca | [1] 416 924 6657 

HLT is based in Toronto (GMT-5) but has committed to respond to questions within business hours of AIPC members centres to the extent possible.