AIPC Apex Award

The AIPC Apex Award is made biennial in recognition of the highest client rating received by a convention centre on the basis of a comprehensive analysis of centre performance based on customer satisfaction surveys. An independent "blind" evaluation process carried out by Ipsos, a recognized international market research company, ensures an objective analysis of the data which addresses a series of factors including centre facilities, project management capabilities, catering and technical capacity.

The AIPC Apex Award is a central part of AIPC’s mission to encourage and recognize excellence in congress centre management and operation. At the same time, it emphasizes the importance of our customer’s opinions, since the evaluation is based entirely on client ratings of each participating facility. The AIPC Apex Award winner thus has not only the recognition of their peers but the satisfaction of knowing that they have earned the respect of their own customers. It is also a valuable learning exercise for AIPC members, since every entrant receives a copy of their evaluation form which they can use to identify any areas of weakness and improve their overall performance.

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It’s time again to join in the competition for our industry’s most prestigious award – and enjoy all the benefits that participation will bring to your centre, from the enhanced knowledge and insights that every participant will gain market advantages, staff motivation and community pride that winners derive! 

Competition criteria and entry requirements 

  • How can I register for the 2023 AIPC APEX Award 

To initiate your participation, please register here by May 31, 2022. 

Note that the APEX Award will be confirmed only if a critical mass of a minimum 30 participating centers is reached.

Should the programme be confirmed, registered members will receive a link early June to start submitting the client references for the current competition (covering events held between 1 September 2021 & 31 December 2022).  

  • Registration deadline & fees 

Each participating center will be asked a participation fee of: 

- 2.000,00€ for a participation request received before March 31, 2022
- 2.500,00€ for a participation request received after April 1, 2022 

The ultimate deadline to register your participation is May 31, 2022. 

  • How many types of awards are there?  

- Global awards
- Regional awards

  • When can you start surveying your clients?  

You can start surveying your client once the programme is confirmed and by the latest early June. Whatever you decide, the key is to register as soon as possible so that your clients are surveyed in due course. Once an event is submitted, an invitation will be automatically sent to your clients to complete the APEX Award survey. 

  • When does the survey close 

The survey will close on 31 January 2023.

List AIPC Apex award winners:

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