Further to a member survey last spring and the subsequent session at the 2016 AIPC Annual Conference in Nantes, AIPC has engaged HLT Advisory to undertake an Operational and Financial Benchmarking project. The objective of this project is to provide participants with benchmark centre performance data that can be used for planning and tracking purposes as well as comparisons of key data with similar centres and while participation in the project is voluntary, interest appears to be very high with the result that over half of the current membership is expected to become involved.
The study will generate 30+ metrics across a spectrum of operations and financial metrics. A five-year commitment (two years of historical data and three years of future data) is required as a condition of participation. Centres who choose to participate are asked to provide the initial two years of data (i.e., the most recent two full fiscal years). Collecting this historical information will permit the creation of an instant data set against which to compare future performance as well as permitting the “fine tuning” of the input form to ensure consistency of reporting.
Each participating centre will receive a custom benchmarking report which will present their specific data within a range of results for similar metrics in other comparable centres, and all data will be used on a completely confidential basis to generate aggregate figures for comparison.
In the initial phase of the study, there will be no cost to members for participation, as this will be covered directly by AIPC in the interests of advancing an important management tool. However, the summary report and access any benchmarking data that is developed as a result will be available only to those who actually participate in the study.
The greater the participation, the more valuable the resulting data will be to participating members.