Brisbane Convention & Exhibition Centre Wins 2016 AIPC Apex Award
Made in Recognition of the Highest Client Rating Received by a Convention Centre
A highlight of the 2016 Annual Conference held July 3-6 in Nantes, France was the presentation of the 2016 AIPC Apex Award made in recognition of the highest client rating received by a convention centre to the Brisbane Convention & Exhibition Centre of Australia.
The Award was made from a group of 15 finalists, all of whom had qualified for the competition by achieving a high level of client testimonials to serve as the basis for an independent evaluation and analysis by the international market research firm Ipsos.
In receiving the Award BCEC General Manager Bob O’Keeffe said the win was the pinnacle of the Centre’s 158 industry awards, and the highest global acclaim both for the Centre’s capabilities and for Brisbane as a leading international meetings destination.
“It is a great honour, and I believe a tribute to the dedicated and passionate AEG Ogden team that has operated the venue for the past 21 years”, said O’Keefe. “The Apex Award is an international benchmark for industry excellence, and we are excited that we have managed to achieve this kind of recognition”.
AIPC President Geoff Donaghy noted that the AIPC Apex Award is based on an extensive analysis of customer input via detailed surveys, and reflects an unbiased picture of a centre’s performance as seen through the eyes of its customers.
“The Apex Award analysis is an extensive one that is able to make the distinctions that separate even the highest performing centres and covers a range of categories including facilities, project management, customer relations, catering, creativity and technology ," said Donaghy. "With almost 1,000 client assessments going into this year’s award, we are able to clearly distinguish the factors that are generally most important to clients in their determination of centre performance, which gives our members and additional insight to drive performance”.
The AIPC Board also recognized two runners-up to this year’s award; the Kongresskultur Bregenz GmbH, Austria and the Hawai‘i Convention Center. “Our runners-up also deserve recognition, given the very high standards required to compete in this program”, said Donaghy.
The 15 finalists for the 2016 AIPC Apex Award:
Aberdeen Exhibition & Conference Centre
Adelaide Convention Centre
Kongresskultur Bregenz GmbH
Brisbane Convention & Exhibition Centre
Darwin Convention Centre
Durban International Convention Center
CCD Congress Center Düsseldorf
Hawai‘i Convention Center
Hong Kong Convention & Exhibition Centre
Kyoto International Conference Center
Melbourne Convention and Exhibition Centre
Palais des congrès de Montréal
La Cité Nantes Events Center
Salzburg Congress Center
Uppsala Konsert & Congress AB